Steal the playbook.
Thought leadership for innovation, digital transformation, future of work and L&D leaders. Best practice, how-tos, listicles and the plays people actually use. Not the news feed.

Why Your AI Program Isn't Delivering Business Outcomes
Most work in large organisations is a waste of time, and AI just makes us faster at it. Redesign the work before bolting AI on top of it.

The Distribution Paradox
It's never been easier to get your music heard, but it's never been harder to get anyone to listen.

Somerset Bridge protected the hour because the licence was not the problem
Katherine Hawkins-Jones and Ceri Sharples name time as the largest barrier after a survey of more than 220 colleagues, an AI for Leaders programme for 16 executives, and a Bristol estimate of about 5,000 hours that has not been banked.

Boeing set aside 737 MAX concerns that later mattered
The House committee's report on the 737 MAX records concerns about MCAS that were discounted inside Boeing, and a chief project engineer who approved a redesign without those facts.

What Project Aristotle found besides psychological safety
Google's re:Work guide ranks five dynamics of an effective team, and it warns that a result which failed to appear at Google may still matter somewhere else.

Bad news gets edited on the way up
Hierarchies reward silence. Amy Edmondson says leaders set the stage, ask for last week's real version and refuse to punish the person who brought it.

AI makes speaking up harder, not easier
Amy Edmondson says the anxiety around where AI is going will wreck psychological safety unless leaders make the uncertainty discussable.

Jack Dorsey wants to kill middle management. He's half right.
Block's flat-company essay gets the information problem right and skips the people work that managers actually do.

Which failures are worth running on purpose
Amy Edmondson sorts failure into basic, intelligent and complex, and only one of those is the point of a new bet.

How a team says an AI mistake out loud
Project Aristotle treated admitting a mistake as the test of a team. An AI miss is where that test shows up.

What psychological safety requires when someone challenges a model
Seth and Edmondson on trust fraying when AI enters the work, and the habits that make challenging a model ordinary.

