Steal the playbook.
Thought leadership for innovation, digital transformation, future of work and L&D leaders. Best practice, how-tos, listicles and the plays people actually use. Not the news feed.
What belongs in an AI register?
What an AI register should hold under Australia's guidance for AI adoption, with one row per use and a named person beside every row.
What are employees hiding when they use AI at work?
A global survey found 57 percent of employees hide their AI use. The fix is safer rules, not a curiosity gap.
Why do the best teams report more mistakes?
Amy Edmondson's hospital study found the strongest teams logged more errors because it was safer to tell the truth.
Who gets the capital when the new offer is still worse?
How an incumbent should answer a disruptive S curve when the new offer is still worse for the customers who already pay.
Which part of the queue should a manager redraw first?
Redesigning workflows around AI, from a Stanford study of a generative assistant in support chats.
What does a large company pay for when it skips the customer?
Customer research habits inside large companies, and the rework cost when teams skip the conversation with a user.
What does accountability require of a board once a model can act?
What is missing after a pilot has already worked?
Who is the user when an AI tool never leaves the building?
What is the NIST AI Risk Management Framework for if you are not a model-risk team?
A voluntary framework released on 26 January 2023, plus the later generative profile. Useful as questions. Useless as a talisman.
Why do large organisations get better at process and worse at making something new?
Steve Blank's account of process outranking product, and why hackathons do not replace the authority to ship.
What does psychological safety ask of a team once a model is in the work?
Edmondson's 1999 definition is a belief about interpersonal risk, not a mood. The risky act now is saying a model's answer is wrong.
10 Companies That Failed To Innovate, Resulting In Business Failure
From Blockbuster to Kodak, the incumbents that clung to a winning model until the market moved on without them.
Top 20 Must Read Books On Innovation
A curated stack of books on innovation, entrepreneurship and building inside large organisations. The ones worth stealing from.
How to Run A Successful Ideation Session
Fifteen minutes. One problem. A room of people. How to run an ideation session that actually produces options worth testing.
The Difference Between Design Thinking, Lean Startup, and Agile
Three tools that get mashed together in corporate decks. What each is for, where they overlap, and how to use them without the theatre.
How to Value Investments in Corporate Innovation: a Calculator
Why the traditional business case breaks on uncertain bets, and a practical way to value innovation investment across the funnel.
5 Open Innovation Success Stories
How P&G, LEGO, Samsung and others opened the gates and let outsiders help invent what the inside team could not see alone.
How to Conduct a Problem Interview
Fall in love with the problem, not the solution. How to run a problem interview that separates real pain from polite interest.
Forget ROI. Innovation Needs a Different Set of Metrics
Treating a disruptive bet like a term deposit is how incumbents miss the next S-curve. What to measure instead of classic ROI.
5 Types of Innovation Theatre Happening in Your Organisation Right Now
Idea contests without funding. Hoodie tourism. Outposts that never ship. How to spot innovation theatre and stop performing it.