Named-account news on The S Curve. What is happening now. For thought leadership see Insights.
The PB AI Academy is already with about 3,500 people and set to cover the full Private Bank. Role-based paths run from prompting and ethical use through to AI agents. Judgement stays the differentiator.
A new OpenAI Frontier Capability Group sits on more than 40,000 OpenAI badges already earned inside the firm. First focus: Codex, application modernisation and agentic customer operations.
At the Lifelong Learning Institute, Learn Build Deploy aims to train 2,000 professionals and help 100-plus enterprises in year one. Partners AvePoint and MaivenPoint cover the last mile into systems.
First 20 graduates of the Business and Private Bank Banker Academy are now Associate Relationship Managers after a four-week residential with Melbourne Business School. The programme scales hard in 2027 as ANZ aims to lift banker numbers by up to 50 per cent by 2030.
The Institute of Digital Government wants 150,000 public officers equipped by 2028, and it will judge itself on application and lasting workflow change. More than 1,000 officers have already been through its AI Sprints.
Melanie Perkins calls it the hardest moment in the company's 13 years. The restructure affects 1,271 roles, makes Sydney the home of product and says AI is shaping the products, not doing the work of those who leave.
The partnership puts OpenAI's own training in front of the 10,000 organisations already buying through Go1. Access gets easier. Deciding which work changes is still the organisation's job.
The bank's chief executive says AI will transform some jobs, eliminate others and create new ones. Upskilling sits first on the new institute's list, with HKUST as anchor partner from early 2027.
About 780 staff now ask the agency's how-to library questions in plain language, and their 28,000 ratings decide what changes next. The pace, the agency says, follows evidence rather than enthusiasm.
A renewed partnership with the chartered accountants' institute puts public finance and internal audit officers through AI fluency training, paired with mentorship inside their own agencies.
The infrastructure group's program starts with a three-day residential and then moves into cross-business Growth Groups. Whether those groups ship real projects will decide if it works.
After months of letting non-technical staff build with AI, the bank now limits coding tools to its engineers. The harder question is what happens to the habits those bankers picked up.
A new AI Mission Centre in Singapore comes with a plan to triple the engineers who sit inside client teams, AI fluency for every employee and software roles redesigned around smaller AI-enabled teams.
The logistics group's plan under Singapore's Champions of AI program moves mid-level operations work toward data analysis and scenario planning. The harder job is teaching the judgement those roles now need.
About 90% of employees have done generative AI upskilling and staff ran more than 10 million Copilot prompts in six months. Now the bank has to show which of them changed a decision.
About 70 people across practice groups meet in coached groups of eight to 10 to work out what must stay human in legal work, while the firm sets usage baselines before it scales.
Close to three quarters of the bank's hackathon entries came from outside technology. Agents screened the pile, AI Champions judged 400 prototypes and the Group CEO sat on the final panel.
Company secretary Craig Emery says an agent in testing drafts minutes from his notes, and a super prompt shapes board papers. Every director sat the responsible AI training first.
After 1,200 staff attendances in a year, the university named more than 30 Visionary Award recipients. The president asked them to seed an AI admin community and HR says year two is about practice.
Apprenticeships put the learning back in the role. One apprentice took a sales contract process from days to minutes and another built dashboards the business now decides with.
South Korean telco demonstrates how AI agents cut analysis from eight hours to ten minutes, and shares R&D from humanoid robot learning to quantum security.
Three-day hands-on cycle takes business users from problem definition to deployment, building a bridge between operational needs and technical delivery.
You have probably sat through a technology rollout that began with a steering committee, a phased pilot and a promise that the real launch would come once the platform felt ready.
You have probably watched a vendor announce a new practice, count the headcount and wonder when the engineers will actually ship something clients can use.
Perth's Edith Cowan University is building an AI system to help process around 70,000 admissions applications annually, with plans to move from human-reviewed recommendations to automated offers.
David Liao says Hong Kong stays HSBC's AI decision-making hub for Asia-Pacific and the Middle East, even with a new AI centre in Singapore.
After five years of simplifying the bank, Fraser says the heavy lifting is done and prompt literacy is now part of every job.
Four Dentsu group companies are building a cadre of Forward Deployed Engineers and Forward Deployed Marketers who work inside client operations.
Media employees in Berlin will spend 17 weeks learning machine learning, generative AI and agentic AI, then build use cases from their own desks.
Melbourne franchise deploys role-play bots and predictive CRM to replace the sit-next-to-me model
The Japanese megabank's AI Bootcamp scales from a five-person pilot to 20 staff in November, with a target of 100
Role-based learning paths, 15-minute AI Espresso sessions and custom-agent training for employees and young talent
The Indian IT services giant is rolling out hands-on workshops worldwide to move enterprise clients from AI pilots to production deployments.
Singapore Pools and NTUC LearningHub will train more than 1,000 employees in AI over the next year, with free workshop places for the company's charity partners.
Grab and OpenAI are training 30,000 drivers, riders and merchants across Southeast Asia to use ChatGPT for customer communication, budgeting and marketing.
A CSS bug fix drew a comment about data fetching.
DBS, OCBC and UOB each report more than 300 AI use cases in production.
You have probably heard the argument that whoever builds the largest language model wins the AI race.
Starling says 'transactional foundation model' will train on more than 15 billion anonymised transactions on Civo's UK cloud – but the data tokenises in Google Cloud first
Two in five AI users have been asked to watch their usage in the past three months.
You have probably heard the argument that artificial intelligence will hollow out the middle of the workforce, automate coding and leave thousands of IT professionals scrambling for relevance.
Finance teams excel at explaining what happened last quarter.
Southeast Asia's largest bank has originated S$25 billion in AI-related deals this year, mostly for hardware infrastructure, as investors demand higher returns and tighter structures.
Commonwealth Bank of Australia migrated 9000 goals and trained its top 20 percent of staff in six weeks to keep teams aligned on AI delivery.
United Overseas Bank has signed a memorandum of understanding with Amazon Web Services to explore a hybrid infrastructure model that would let the Singapore lender run systems and
Singapore bank extends gig programme to sales roles and builds leadership capability as AI reshapes entry-level work.
The bank pairs 1,000 graduate hires with a manager upskilling track that names judgement, empathy and trust as the capabilities automation cannot replicate.
A 65-person startup that treats handoffs as the enemy and hires for judgment over output.
The software company made its Chief People Officer responsible for AI enablement across the business, reversing the usual sequence in which technology teams lead and HR follows.
Rebuilt from the ground up for macOS 15+, the new Loom desktop app delivers 4K recording, automatic desktop decluttering and menu-bar AI prompts designed to help teams communicate
Atlassian's Agentic Multiplayer Protocol brings agents into Confluence, Jira and Loom with named owners, live presence and work the whole team can see.
Deloitte's Global AI Institute says 84% of enterprises haven't redesigned jobs for AI, and only 21% have mature governance, even as teams deploy models faster than anyone can name who owns the risk.
Kim Krogh Andersen says Telstra sits below Level 2 on network autonomy and wants telcos to modernise legacy systems before scaling AI.
Atlassian is wiring OpenAI's frontier models into its Teamwork Graph so AI answers draw on live Jira, Confluence and permission data.
Around 200 people in AI, cyber, SAP and testing teams learn their fate by email.
North American banks dominate the top tier of enterprise AI adoption, with European and Australian institutions trailing in capability and control maturity.
The IBF AI Workforce Co-Lab pairs a sector-wide training pledge with job redesign pathways for leaders, wealth managers and operations teams.
After training every employee and reskilling more than 11,000 in reshaped roles, the bank will co-develop sector programmes with IBF.
Twenty CommBank engineers will build advanced AI skills through hands-on enterprise training and a 12-week residency alongside global practitioners.
The productivity software maker says connected context and team structure determine whether AI delivers results.
AI helps the state health department understand who needs what inside its electronic medical records platform.
The company positions connected knowledge as the difference between generic outputs and business-relevant results.
More than half of workers surveyed said they are falling behind their AI-savvy colleagues, with proficiency bolstering a sense of job security.
UOB FinLab and IMDA deepen AI Ready 2.0 with financing, hands-on workshops and a peer community as more than 600 SMEs engage the programme.
Enterprise resource planning systems were supposed to be the stable layer.
Financial services firms are deploying autonomous AI agents to handle customer verification, fraud detection and compliance workflows without waiting for regulators to publish a playbook.
Every organisation carries a number on its books that most boards have never seen.
You have probably watched a colleague wrestle with a procurement portal for twenty minutes to buy a single USB cable.
For decades, organisations built competitive advantage by hoarding expertise.
Every organisation chasing generative AI at scale eventually hits the same wall: the models they need live in someone else's data centre, subject to someone else's compliance
You have probably watched a finance analyst wait three days for a ServiceNow ticket to surface a dashboard she could have built herself in twenty minutes.
ConocoPhillips' Girls Talk Tech STEM outreach has reached more than 7,000 students across Houston, Bartlesville and Calgary.
When a retail bank serves twenty million customers, the distance between a good idea and a useful intervention narrows to execution.
You have probably watched a telco promise faster resolution, then watched the promise dissolve in hold music.
**A $70 million commitment to workforce AI literacy signals that enterprise digital inclusion now means teaching people to work alongside algorithms, not just connecting them to broadband.**
You have probably watched a colleague ask ChatGPT for a product recommendation, then opened a new tab to buy it on Amazon.
Every September, graduate recruitment teams face the same tension: hire for today's skills or bet on tomorrow's adaptability.
You have probably sat through a board presentation where someone showed a chatbot demo, then struggled to explain the return.
You have probably sat in a budget meeting where the AI line item swallowed everything else.
A super-app and a frontier AI lab rarely share a training stage.
You have probably sat through a vendor briefing in which a chief product officer assures you that their AI model is safe, fair and auditable.
Security architecture reviews have long occupied a peculiar position in enterprise technology: critical enough that no one questions their necessity, yet repetitive enough that
You have probably sat in a quarterly review where a leader announces that AI adoption has doubled, then watched the same leader struggle to name a single workflow it improved.
You have probably sat in a planning meeting where an engineer shrugged off a feature request with "not my cup of tea" or "that's a product problem".
You have probably sat in a town hall where the chief executive promised that technology would free people to do higher-value work.
You have probably found yourself explaining to a colleague why the AI agent they deployed last quarter is behaving differently this week, only to discover that the telemetry you
Walmart’s AI and fulfilment stack is surfacing startup CPG brands faster, with e-commerce up 24%.
You have probably sat through the post-implementation review where everyone agrees the new enterprise resource planning system works, the data migrated cleanly and the invoices process on time.
A government roundtable with Commonwealth Bank, Telstra, AGL, Kmart, Blackmores, Ramsay and Microsoft is shaping Australia's first tripartite AI workplace guidance.
IBM’s CHRO study: 60% of employees worry AI is eroding critical thinking.
Chubb made Sean Ringsted chief scientist for AI, data and analytics worldwide.
Ranil Boteju printed a FY26 number. James Roberts is fighting the con after it already worked.
Peng Yang put nearly 100 AI-native products on the table for payments, FX and treasury.
One governed front door in a private AWS tenancy. Multi-model. IRAP PROTECTED. Outputs are not certified aeronautical info.
Two tracks. Stockholm and Bangalore. Ownership sat with the teams. They refused to fake the ROI.
Western Downs Digital Park near Dalby. Premier Crisafulli, Dexus, Zerra DC and Macquarie. FIRB still pending. 16–17 September.
Hayley McKelvey's survey: 25,000 workers, shadow AI and a company that still has not trained half its users.
Nuno Matos at the AFR Asia Summit: nobody knows. The 3,500 is a simplify programme. Do not write it up as an AI miracle.
I opened the annual report. 160 in production, 171,000 learning hours, legal went first. Forbes can wait.
35,000+ with access. 95% monthly use. 72% in the workflow. 262 specialist sessions. Named officers. A filing, not a vibe.
