ANZ counts 9,000 enrolments in data and responsible AI

ANZ has put a number on AI learning that was already under way, and it has said the larger academy is not finished. In the full-year results pack released on 9 November, the AI Skills and Literacy column counts 9,000 or more enrolments in Data and Responsible AI fundamentals, and 5,000 or more attendees at an AI Masterclass. A footnote says those participation figures reflect existing learning activity and are rounded.

The same column says the bank is expanding through an AI Academy, to build role-based skills through practical learning and immersion. The footnote is the line that stops a reader treating the headline count as a completed programme. The broader AI Academy, and the role-based pathways, are being progressively developed and introduced. An enrolment in a fundamentals course, or a seat at a masterclass, is not yet a pathway that changes how a role is done.

This pack is not the Business and Private Bank Banker Academy. That programme, set out on 2 November, put the first 20 graduates into associate relationship manager roles after a four-week residential with Melbourne Business School. The figures on this page are data and responsible-use learning, plus a masterclass. The other columns on the same page cover architecture, data foundations, document intelligence and workflow automation. They do not carry these enrolment counts.

The open question is what changed in the work after the enrolment. A rounded count can mean a module was opened. The pack does not say the work changed. An academy that is still being introduced has time to tie the next pathway to a live process, and to name who stays accountable for the judgement the tool does not own. That is how our AI Training programs are built.

Sources:

• ANZ 2026 full year results investor discussion pack, 9 November 2026
• ANZ newsroom, 2 November 2026: first Banker Academy graduates